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For community centres & government organizations

Your community,
without the paperwork

OpenCommunity helps you track program memberships, attendance, scheduling, payment tracking, and more — a purpose-built platform for community hubs, nonprofits, and publicly funded organizations.

Community members taking part in programs and services at a neighbourhood centre
The Mount Pleasant Family Centre building
Customer Story

Vancouver, BC

See How Mount Pleasant Family Centre uses OpenCommunity to put human connection first

Built to empower community organizations

OpenCommunity is a tailor-made platform for community-focused organizations that keeps everything you need to juggle in one place, so you spend less time in front of the screen, and more time focusing on human connection.

  • Member Management
  • Reporting
  • Programs & Sign-Ins
  • Payment Processing
  • Donations
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It all fits together

An all-in-one platform,
not a mix of tools

Most non-profit organizations run on a mix of sign-in sheets, paper and online forms, spreadsheets, and email lists - then spend afternoons putting the data together.

OpenCommunity replaces that patchwork - with a single intelligent platform: every member sign-in, new registration, and user update is automatically recorded in the right place.

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A front desk where a visitor signs in while sign-in sheets, calendars, forms, spreadsheets, emails, and printouts all flow into one central system.

How it will work for you

Your single place to manage everything,
from scheduling to payments and reporting.

Family Centres

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Family Centres illustration

Community Centres

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Community Centres illustration

Social Services

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Social Services illustration

Recreational Services

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Recreational Services illustration
Julian Ertelt and Andrey Safonov, co-founders of OpenCommunity, at a Vancouver community street market

What OpenCommunity means to us

OpenCommunity is our take at bringing purpose-built, cutting-edge software and automation to organizations that usually wouldn't get access to such a value proposition at a realistic price point.

We seek to liberate nonprofit organizations from the budget-driven and admin-heavy workarounds that eat into people's time, so staff can keep focusing on the work that actually matters to their communities.

Julian Ertelt

Co-founder

Andrey Safonov

Co-founder

Learn more about our mission

FAQ

Commonly asked questions

What kinds of organizations is OpenCommunity built for?
Community and family centres, drop-in programs, neighbourhood hubs, and the government and non-profit organizations that fund or run them. If you welcome visitors, run programs, and share information back to your funding partners, OpenCommunity helps.
How does the kiosk sign-in work?
Mount any tablet at reception. Visitors are looked up by phone number (or any sign-in field you choose) and confirm with a personal PIN. Attendance is recorded the moment they sign in — no paper, no manual entry.
Can we run multiple programs at the same time?
Yes. Set up as many recurring drop-ins, groups, and specialist sessions as you need. Schedules generate their own sessions and rosters, and a single visit can be tied to whichever programs apply.
Does OpenCommunity help with grant and funder reporting?
That's the point. Attendance summaries, demographic breakdowns, unique-family counts, and program stats are ready any time, and export in the formats funders and boards ask for.
How is our families' data kept secure?
Every record is access-controlled by role, sign-in is PIN-protected, and data is encrypted in transit and at rest. Staff only see what their role needs.
Where is OpenCommunity's data stored, and is it Canadian?
Data is hosted on Canadian infrastructure to keep your records within Canada and aligned with local privacy expectations.
How does OpenCommunity handle Canadian privacy law?
OpenCommunity is built to align with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA). Personal information is collected with consent, kept on Canadian infrastructure, encrypted in transit and at rest, and visible only to the staff roles that need it. Your organization stays the owner of its records.
How does it compare to spreadsheets and paper clipboards?
No re-typing, no version conflicts, no lost sheets. Sign-ins, programs, and reporting share one live record — so the number you report is the number that actually happened.
Can multiple centres or locations use one account?
Yes. Run several centres under one organization, each with its own programs, staff, and kiosk, while rolling reporting up across all of them.
Do parents need to download an app?
No. Families sign in at the kiosk and use a secure web portal for visit history, contact details, and announcements — nothing to install.
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OpenCommunity

Simplicity, purpose-built for local communities.

Features

Member ManagementAmenity BookingReportingPrograms & Sign-InsNewsletters & SurveysMerchandising ShopVolunteersPayment ProcessingDonationsWebsite Builder

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Built with love in Vancouver, BC