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Member Management

Member management & sign-ins for non-profits

Let your visitors sign in easily - with member information kept automatically up to date and with full visitor history - no more digging through the data!

Key capabilities

What's included

  • Retire paper clipboards for good

    Visitors simply enter their phone number to sign in. OpenCommunity recognizes members and repeat visitors - and shows staff any fee to collect.

  • Record visits and payments as they happen

    Arrivals appear live in the dashboard, customizable by membership tier - so attendance records and revenue will match when reports are due.

  • Keep member records that update themselves

    Visits, memberships and renewals are automatically updated on the same record as soon as a change happens.

Related features

Works hand in hand with

View all features

Programs & Sign-Ins

Phone-number sign-in plus online registration for drop-ins, series and events.

Learn more

Payment Processing

A point of sale (POS) for fees, memberships and dues, with every balance tracked.

Learn more

Reporting

Funder-ready attendance, demographic and revenue reports from live data.

Learn more

Volunteers

Clock-in time tracking, program hours and notes for staff and volunteers.

Learn more

FAQ

How do members sign in to a program?
Members sign in at a tablet kiosk by looking up their phone number. OpenCommunity records the visit and the session straight away, so the front desk does not need a paper sheet and nobody needs to type the day's attendance into a spreadsheet later.
Do members need to download an app?
No, members do not need an app, although they can access the mobile-optimized portal on their phone if they wish. Sign-in happens at a kiosk (pre-loaded on a tablet or laptop), where they sign into the secure web portal in any browser to see their visit history, update contact details and read announcements. There is nothing to install or support on personal phones.
Who on our team can see member information?
Access can be set up in two levels (admin and staff), or even role-based, so each staff person sees only the member records their job requires. Participant information is private by default, kept on Canadian infrastructure and handled in line with PIPEDA and BC PIPA, and your organization remains the owner of its records.

See Member Management in action

Book a walkthrough and we will show you how member records keep themselves up to date, or start a trial and add your first members.

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Member ManagementAmenity BookingReportingPrograms & Sign-InsNewsletters & SurveysMerchandising ShopVolunteersPayment ProcessingDonationsWebsite Builder

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Built with love in Vancouver, BC