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Nonprofit basics

Published April 20, 2026

· Updated September 4, 2026

How Long Should a Nonprofit Keep Participant Records?

There is no single number. This guide explains what sets your retention periods and how to build a simple schedule for keeping and disposing of records.

Key takeaways

Keep personal information only as long as a rule or a clear purpose requires, then dispose of it safely.

Financial and charity retention comes from the CRA and is federal; funder agreements and privacy principles set the rest.

A one-page schedule listing record type, retention period, and disposal method is enough for most organizations.

Why keeping everything is a risk

It feels safe to keep every record forever. In practice, information you no longer need is a quiet liability: it can be lost, seen by the wrong person, or requested in ways you did not plan for. Privacy principles across Canada point the other way, toward keeping personal information only as long as you have a reason to.

A retention schedule turns this from a worry into a routine. It also keeps your data cleaner, which helps every time you report to funders. Children's records deserve the strictest version of this habit, because what you never collected is what you never have to protect.

What sets your retention periods

There is no single number for how long to keep records, because different rules pull on different documents.

  • Financial and charity records. The Canada Revenue Agency sets retention expectations for books and records, and registered charities have specific obligations. These are federal and apply regardless of province.

  • Funder agreements. Grants often require you to keep supporting records for a set number of years after the funding period. Check each agreement.

  • Privacy principle. For personal information that no rule requires you to keep, the guiding idea is to retain it only as long as it serves the purpose you collected it for.

Where these overlap, the longest applicable period usually governs that particular record.

Building a simple retention schedule

A retention schedule is just a list: record type, how long you keep it, and what happens next. It does not need to be elaborate.

  1. List the kinds of records you hold, such as registrations, attendance, consent forms, and financial receipts.

  2. Note the rule or reason that sets each period, if any.

  3. Write down the retention period and a disposal method for each.

  4. Review the schedule once a year, and whenever a funder agreement changes.

Disposing of records safely

When a record reaches the end of its period, dispose of it in a way that matches how sensitive it is. Shred paper. Delete digital records fully, including backups where practical. Keep a brief note of what you disposed of and when, so your practice stays consistent.

Note: This article is general information only and is not legal, financial, or professional advice. For questions about your organization's obligations, consult a qualified professional or the relevant government resource (for example, the CRA for registered charity matters, or your provincial or territorial registry for nonprofit governance).

Frequently asked questions

How long should a nonprofit keep financial records?
The Canada Revenue Agency sets retention expectations for books and records, and registered charities have specific obligations. These apply across Canada. Confirm the current period with the CRA or a qualified professional for your situation.
Can we keep participant records indefinitely?
Generally it is better not to. Privacy principles across Canada favour keeping personal information only as long as it serves the purpose you collected it for, unless another rule requires you to keep it longer.
What if a funder rule and a privacy principle disagree?
When one rule requires you to keep a record and another suggests deleting it, the requirement to keep usually governs that record for its required period. After that period ends, the deletion principle applies again.
Do we need to delete backups too?
Where practical, disposal should include backups so deleted information does not quietly persist. Keep a short record of what you disposed of and when.

Trying to make your centre run more smoothly?

OpenCommunity helps neighbourhood houses and family centres manage sign-in, programs, and attendance in one place.

Note: This article is general information only, not legal or professional advice.

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