# Email newsletters, announcements and member surveys

> Send email updates, portal announcements and surveys to members, past visitors or staff, without exporting your email lists to another tool.

Send out announcements, reminders and even surveys to your members, past visitors, and staff.

## What's included

- **Save time and cost of 3rd party email and survey tools.** Slice & dice your audience (membership status, location, demographics) and see the results right away - no more exporting email lists and combining spreadsheets after.
- **Know your information lands with people.** See delivery, open, click and bounce rates for every send, and gather feedback with surveys, supporting all popular question types.
- **Keep the newsletter you already make.** Import a newsletter format you already have with its layout and pictures intact, with the ability to preview on desktop and mobile before sending.

## Questions and answers

### Can we send emails to just one group of members?

Yes, you can send email updates to members, past visitors, staff or any custom group you define. Because audiences are built from your live member records, the list is always current and you never need to export email addresses into a separate mailing tool to reach the right people.

### Can we run member feedback surveys?

Yes, OpenCommunity includes surveys that you can target to a specific audience, such as members of one program or your staff. Responses are collected in OpenCommunity alongside your other records, so you can gather feedback for funders or planning without a separate survey tool.

### Can we send the newsletter we write in Google Docs?

Yes, download your newsletter from Google Docs as a Word file and import it into OpenCommunity, and its coloured sections, headings and pictures come through as designed. Pictures are shrunk for email, you can preview it on desktop and mobile, and every email carries an unsubscribe link.

## Related features

- [Member Management](https://opencommunity.ca/features/member-management/index.md): Member and household records that update themselves at every sign-in.
- [Programs & Sign-Ins](https://opencommunity.ca/features/program-event-registration/index.md): Phone-number sign-in plus online registration for drop-ins, series and events.
- [Donations](https://opencommunity.ca/features/donations/index.md): Record gifts and issue CRA tax receipts automatically.

## More from OpenCommunity

- [All OpenCommunity features](https://opencommunity.ca/features/index.md): Explore the full platform.
- [Contact OpenCommunity](https://opencommunity.ca/contact/): Book a walkthrough.