# OpenCommunity features > See how OpenCommunity brings kiosk sign-ins, memberships, payments, staff time tracking, and communications into one platform built for nonprofits. ## Easy kiosk sign-ins - updated and organized records Let visitors sign in easily - member information is kept automatically up to date and with full member history - no more digging through the data! - Easy kiosk sign-in flow - Automatic visit & payment recording - Profile records update automatically ## Stop chasing payments & parsing information Take payments for program fees, memberships, and dues, then keep every balance and payment history in one place. - Process membership renewals, dues and other payments - Clear overview of current and outstanding payments - See every member's payment history ## Accept donations and issue tax receipts Capture donations together with your member records, and issue tax receipts automatically - no need for spreadsheet scrambling on who donated what and when in filing season! - Record donations neatly within member records - Issue tax receipts automatically - See each donor's full giving history ## Keep track of volunteer hours and time tracking Let staff and volunteers clock in to programs, track time and keep notes and conversation logs in one central record accessible by you and your staff. - Easy time-tracking with clock-in and clock-out logging - Track program hours with logged notes in one place - Role-based access on every member record ## Send communications to the right audience Send announcements, reminders and even surveys to exactly the people you want to reach: members, past visitors, staff. No more exporting and pasting email lists to external tools. - Send email updates to members, staff, or any other custom group - Post announcements right within the portal and notify via email - No more exporting your member email lists to third-party websites ## Questions and answers ### What does OpenCommunity actually do? OpenCommunity is participant and member management software for nonprofits and community organizations in Canada. It handles sign-in, program schedules, attendance, member and household records, payment tracking, and announcements in one system, so a centre can replace its paper sign-in sheets, spreadsheets, and separate mailing tools. ### Is OpenCommunity built for nonprofits specifically? Yes, OpenCommunity is purpose-built for nonprofits and member-based organizations such as neighbourhood houses, family resource centres, and early years centres, rather than a sales CRM adapted after the fact. Records, programs, attendance, and funder reporting are shaped around how community organizations actually run. ### How do participants sign in to a program? Participants sign in at a tablet or kiosk by looking up their phone number and entering a PIN. OpenCommunity records that attendance against the person, the household, and the session immediately, so the front desk keeps no paper sheet and nobody re-enters the day's numbers later. ### How does OpenCommunity help with funder reporting? OpenCommunity builds funder reports from live attendance and demographic data, so program totals are ready the day a funder or board asks. Because sign-in, registration, and member updates all write to one record, the numbers in a report match what actually happened, and you can export them for your funders. ### Can OpenCommunity run multiple centres or chapters? Yes, OpenCommunity supports multiple centres or chapters under one account, each with its own members, programs, and staff. Each site's data stays isolated, so a team sees only its own records unless you grant wider access. Adding a site does not mean standing up a separate system. ### Where is our data stored, and is it secure? OpenCommunity hosts your data on Canadian infrastructure, encrypted in transit and at rest. Access is role-based, so each staff person reaches only the records their job requires, and participant information stays private by default. Waivers, consents, and notes sit with the member they belong to, not in a shared drive. ### Can we accept donations and issue tax receipts? Yes, OpenCommunity records donations against the donor's member record and issues official CRA tax receipts automatically, including your charity details and registration number. Gifts can be captured at the kiosk, through the member portal, or entered by staff, and each donor's full giving history stays in one place. ### How is participant data protected under Canadian privacy law? Participant information is handled in line with PIPEDA and British Columbia's Personal Information Protection Act. It is collected with consent, kept on Canadian infrastructure, and reachable only by the staff roles you authorize, so a participant record is never more widely visible than the job requires. Your organization remains the owner of its records. ### What does OpenCommunity cost, and how do we start? OpenCommunity is in early access with pricing on request, and it is designed to be affordable for nonprofits. The quickest start is a demo, where the team walks through OpenCommunity using programs like yours, or a trial, where you set up your first sessions and members yourself. ## Learn more - [OpenCommunity overview](https://opencommunity.ca/index.md): What the platform is and who it serves. - [Resources and guides](https://opencommunity.ca/blog/index.md): Practical guidance for community organizations.